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Have a question about a sneaker, size, order or delivery? Our team is here to help.

Neosmart is an online-only sneaker store in South Africa. We do not currently have a physical walk-in store, so all orders are placed through our website and delivered directly to customers.

How Can We Help?

Product & Size Enquiries
Not sure about a size or want more information about a product? Contact us before placing your order and we’ll be happy to assist.

Order Enquiries
If you’ve already placed an order and need an update, please have your order number available when contacting us.

Delivery Enquiries
We deliver across South Africa. Contact us if you have any questions about delivery or your order.